Dealing with a real estate agency in Kenya can be exciting, but it also comes with risks. You want to make sure you’re working with a legitimate one to avoid problems.
In this post, we will talk about everything you need to know about how to verify a real estate agency in Kenya.
The real estate sector in Kenya is growing fast. According to recent data, it’s valued at about Ksh 1.12 trillion, but sadly, over 3,000 cases of land fraud are reported each year.
That’s why verifying a real estate agency in Kenya is so important. About 47% of real estate firms in Kenya operate without proper professional registration, increasing the risk of scams.
Let’s dive into the details, address any questions you might have, and we will explain each step by step.
Why Should You Verify a Real Estate Agency in Kenya?
Verifying a real estate agency in Kenya protects your money and peace of mind. Imagine putting your savings into a deal, only to find out the agency isn’t real.
Real estate scams in Kenya are common, with thousands of people losing millions every year.
For landowners, this means ensuring your property is handled right. Investors, you want reliable partners for big deals.
To start, always ask for proof. A genuine real estate agency in Kenya will share details openly. If they hesitate, that’s a red flag. Verifying helps you spot fake property agents in Kenya early.
What is the Estate Agents Registration Board (EARB) and Why Does It Matter?
You may have heard of EARB, but let’s break it down. The Estate Agents Registration Board (EARB) is the official body that regulates estate agents in Kenya.
It was established under the Estate Agents Act of 1984 to ensure agents are competent and to protect the public. EARB registration in Kenya is required for anyone practicing as a real estate agent. Without it, they’re not legal.
Why does this matter for verifying a real estate agency in Kenya? Only EARB-registered agents can legally handle property deals.
There are thousands of registered agents across Kenya’s 47 counties. If a real estate agency in Kenya claims to be legit, check their EARB status.
This board ensures high standards, reducing real estate scams in Kenya. For you as a landowner or investor, working with an EARB-registered real estate agency in Kenya means better protection.
How Can You Check EARB Registration for a Real Estate Agency in Kenya?
These steps follow the official process and can help you confirm whether the real estate agency in Kenya you are dealing with is legitimate.
Step 1: Visit the EARB Website
Start by going to the official EARB website. This is the leading site for all information on EARB registration in Kenya.
It provides access to tools and directories needed to verify registrations. Make sure you are on the secure site to avoid fake versions. Once there, look for links to member services or directories on the homepage.
Step 2: Navigate to the Members Directory Section
From the main website, find and click on the “Members Directory” link. This section allows you to search for registered members. It is designed for the public to easily check details.
The directory is updated regularly, so it reflects the current list of registered estate agents in Kenya 2026.
Step 3: Use the Search Filters to Enter Details
In the Members Directory, you can search by name or member number, by category such as “ESTATE AGENT” or “ESTATE AGENTS COMPANIES,” or alphabetically. You can also choose how many records to show, like 10, 20, 30, or 50.
Enter the name of the real estate agency in Kenya or the agent’s details. If they appear in the results, check their status to see if it shows they are in good standing.
This confirms that they are registered real estate agencies in Kenya. Note that the directory shows at most 50 records at a time, so use filters to narrow the results for more accurate results.
Step 4: Check for a Current Practicing Certificate
Once you find the entry, verify if they have a current practicing certificate. EARB registration in Kenya requires annual renewal, so check its status.
You can also use the certificate validation tool. Enter the certificate serial number or scan the QR code if you have the document.
This step ensures the registration is active and not expired, which is key for genuine real estate companies in Kenya.
Step 5: Contact EARB Directly If Needed
If you cannot find the information online or need more confirmation, reach out to EARB. Call them at +254 741 088 144 or email info@estateagentsboard.or.ke. Provide the details of the real estate agency in Kenya you are checking, and they can verify over the phone or email.
You can also ask about any Gazette notices for additional proof, as registrations are sometimes published there.
This process takes just a few minutes, but it can save you from big problems like real estate scams in Kenya.
Many genuine real estate companies in Kenya display their EARB number on their websites or offices, so if the one you are working with does not, that is a sign to investigate further.
If you need legal help with this, consider contacting Chepchieng and Company Advocates for professional assistance.
What Other Ways Can You Check a Real Estate Agent License in Kenya?
You can use the Business Registration Service (BRS) on the eCitizen portal to verify whether a real estate agency in Kenya is correctly registered as a business entity.
Step 1: Create or Log In to Your eCitizen Account
Start by visiting the eCitizen website and either creating a new account or logging in if you already have one.
You will need your National ID number, email address, and phone number for verification, including an OTP sent to your mobile.
This portal is the central hub for government services in Kenya, including BRS, and ensures secure access to real estate agent license details.
Step 2: Access the Business Registration Service (BRS) Section
Once logged in, navigate to the Business Registration Service (BRS) by searching for it in the services menu or directly going to https://brsv2.ecitizen.go.ke/. This is the updated portal for all company-related inquiries.
Select “Business Registration Service” from the dashboard. Here, you can handle various applications, but for verification, focus on searches.
Step 3: Select Make Application and Choose Official Search
Click on “Make Application” from the main menu. Then, under the options, select “Official Search” (often labeled as CR12 for private limited companies or similar for other entities).
This is the tool to verify company details. For real estate agencies, which are often registered under a company name or business name, this search will return registration information.
Step 4: Enter the Company Details and Submit
Enter the registration name or number of the real estate agency in Kenya you want to check. If it appears, select it and enter your applicant details, such as your postal address, email address, and phone number.
Confirm the information and proceed. This step lets you see whether the entity is verified and in good standing.
Step 5: Pay the Fee and Download the Results
Pay the required fee of Ksh 650 using mobile money, card, or bank transfer. Once processed, download the official search document (like CR12), which will show details such as registration date, directors, shareholders, address, and status.
This confirms that the real estate agency in Kenya is a legal entity. It helps by showing whether a real estate agent is licensed in Kenya by linking back to their professional credentials.
This BRS check verifies that the company behind the agent is legitimate, reducing the risk posed by unregistered firms.
Additionally, to check a real estate agent’s license in Kenya, ask the agent for their personal ID and cross-reference it with the EARB records you already checked.
Registered real estate agencies in Kenya usually have verifiable physical offices; make a point of visiting them to assess professionalism, such as staff, signage, and operations in action.
These extra layers make sure you are protected from real estate scams in Kenya. If it feels overwhelming, lawyers in Kenya, like Chepchieng and Company Advocates, can assist with these verifications professionally.
How Do You Spot Fake Property Agents in Kenya?
As a landowner, investor, or general buyer, you can protect yourself by systematically checking for these red flags.
Check for a Physical Office and Professional Presence
Look for a verifiable physical office. A genuine real estate agency in Kenya has established locations, signage, and staff. Fake agents often operate only online or from temporary spots like coffee shops.
Visit the address listed on their website or business card. If it’s non-existent or unprofessional, that’s a significant sign of a spot fake real estate agency in Kenya. Also, check if they have a company email and phone number, not just personal ones.
Verify Pressure Tactics and Rushed Deals
Watch out for agents who push you to pay quickly or sign without proper checks. Legitimate agents give you time to review documents and conduct due diligence.
If they’re creating urgency with phrases like “this deal won’t last” or insisting on cash payments without receipts, it’s likely a scam. Always insist on written agreements and take your time.
Confirm EARB Registration and Licensing
Ask for their EARB registration in Kenya details right away. Fake real estate agents in Kenya won’t have this or will avoid showing proof.
Cross-check on the EARB website as we discussed earlier. No registration means they’re not legal, and that’s a straightforward way to spot fake property agents in Kenya. A registered real estate agency in Kenya proudly displays its certificates.
Evaluate Deals That Seem Too Good to Be True
Be wary of unrealistic offers, like properties way below market value. Scammers use these to lure you in. Compare prices with similar listings on reputable sites.
If it’s suspiciously cheap, investigate further; often, it ties to hidden issues like land disputes or fakes. Genuine real estate companies in Kenya provide market-based pricing with explanations.
Request References and Track Records
Ask for past client references or completed deals. A genuine real estate agency in Kenya will share these happily. If they hesitate or provide vague stories, it’s a red flag. Online reviews on trusted platforms can help too. This ensures you’re dealing with someone who has a proven history, not a fraudster.
By following these steps, you’ll significantly reduce your risk. Remember, spotting fakes early is key to verifying a real estate agency in Kenya and avoiding losses.
What Are Common Real Estate Scams in Kenya and How to Avoid Them?
As someone looking to buy or invest, knowing these scams and how to dodge them is vital for purchasing property safely in Kenya.
Common scams include:
- Fake Title Deeds: Forged documents to sell land that isn’t theirs.
- Double Sales: Selling the exact property to multiple buyers.
- Phantom Listings: Advertising non-existent or unavailable properties.
- Impersonation: Posing as owners or agents.
- Investment Schemes: Bogus projects that collect deposits, then vanish.
How to avoid them step by step.
Step 1: Conduct Thorough Land Title Verification in Kenya
Always start by verifying land title in Kenya at the Ministry of Lands or via the Ardhisasa platform. Get the title number, log in to eCitizen, select the Ministry of Lands, enter the details, pay KSh 500, and receive a report on ownership, size, and encumbrances. This catches fake titles early.
Step 2: Engage Professional Lawyers for Searches and Advice
Hire property lawyers in Kenya, such as those at Chepchieng and Company Advocates, to handle searches and review documents. They can spot forgeries, verify seller identity against ID, and prevent disputes.
Step 3: Avoid Full Upfront Payments and Use Secure Methods
Never pay the full amount up front. Use bank transfers to traceable accounts, not cash or mobile money to personal numbers. Pay in stages, like a 10% deposit after verification, and hold the rest until transfer.
Step 4: Physically Inspect the Property and Verify Details
Visit the site yourself or with a surveyor. Check boundaries and access, and confirm they match the description, cross-check with neighbors or local authorities for any issues.
Step 5: Insist on Written Agreements and Professional Oversight
Get everything in writing via a sale agreement drafted by your lawyer. Include refund clauses in case issues arise. Avoid verbal deals.
This approach ties directly into buying property safely in Kenya by verifying everything upfront.
How to Perform Due Diligence on a Real Estate Agency in Kenya?
Due diligence is a thorough check to ensure the real estate agency in Kenya you’re using is reliable. This is essential for verifying a real estate agency in Kenya, as it uncovers any hidden problems.
Step 1: Review the History and Past Deals of the Real Estate Agency in Kenya
Ask for details on their past transactions. A genuine real estate agency in Kenya will provide case studies or client testimonials. Check how long they’ve been in business, aim for at least 5-10 years. Look for any history of disputes via online searches or court records.
Step 2: Check Online Reviews and Ratings
Search for reviews on platforms like Google, Facebook, or real estate forums. Look for consistent positive feedback. Be cautious of agencies with many complaints about delays or fraud.
Step 3: Visit Their Physical Office
Go to their office to assess professionalism. Check for proper setup, staff, and displayed licenses. This confirms they’re not a fly-by-night operation.
Step 4: Confirm All Licenses and Registrations
Verify EARB registration in Kenya, BRS status, and any other permits. Use the methods we covered earlier. Ensure agents have current practicing certificates.
Step 5: Get Everything in Writing and Review Contracts
Insist on written agreements for any services. Have your lawyer review them for hidden fees or unfair terms. This locks in commitments.
Doing this ensures you’re working with a genuine real estate agency in Kenya.
What Are the Steps to Register a Real Estate Agency in Kenya?
If you’re thinking of starting your own, knowing the steps to register a real estate agency in Kenya is helpful.
EARB handles this process and ensures you’re registered with the real estate agencies in Kenya.
Fees include Ksh 1,000 for the application, but total costs can reach Ksh 22,000 with the interview and registration. I’ll walk you through it based on the official guidelines.
Step 1: Create an Account on the EARB Website
Visit https://members.estateagentsboard.or.ke and sign up. Provide your contact details, including your email address and phone number. This starts your application.
Step 2: Choose the Application Type
Select if you’re registering as an individual or firm. For agencies, it’s firm, note EARB-registered agents must lead it.
Step 3: Provide Required Details and Documents
Upload:
- ID
- Certificates
- Updated CV
- Recommendation letter from a registered agent (with 2+ years of experience)
- Proof of 2 years of training.
For firms, include company registration docs.
Step 4: Pay the Application and Interview Fees
Pay Ksh 1,000 application fee, then Ksh 5,000 for the interview via the portal.
Step 5: Submit for Review, Attend Interview, and Finalize
Submit and attend the interview. If approved, pay the Ksh 10,000 registration fee and the Ksh 7,000 practicing fee. Get your certificate.
Once registered, you’re legally set.
How Important is Land Title Verification in Kenya?
Land title verification in Kenya is vital to prevent fraud, as it confirms ownership and avoids scams. With title fraud being common, thousands are affected each year, so it’s a must for any real estate agency in Kenya. Go to Ardhi House or use eCitizen/Ardhisasa.
Check ownership, size, and any encumbrances, such as loans or disputes. This online process costs Ksh 500 and takes minutes, ensuring your investment is secure.
How Can You Buy Property Safely in Kenya?
Buying property safely in Kenya is all about putting together the checks and steps we’ve talked about to keep risks low.
Whether you’re a first-time buyer from the general public, a landowner expanding your holdings, or an investor looking for good returns, these actions will help you feel secure.
Remember, the real estate market in Kenya is active, but with over 3,000 fraud cases reported each year, caution is key.
Legal Firms in Kenya, like Chepchieng and Company Advocates, are significant for this; they handle property law and can walk you through everything to make sure your deal is solid.
Step 1: Conduct Full Due Diligence on the Property
This is your first line of defense. Start by conducting a title search on the Ministry of Lands’ Ardhisasa platform or at a local land registry office.
Log in to eCitizen, select the Ministry of Lands service, enter the title number, pay about Ksh 500, and get a report that shows the current owner, any loans, disputes, or restrictions on the land.
This helps spot issues like fake titles or double sales, which are significant problems in real estate scams in Kenya.
Next, plan a physical site visit. Go to the property yourself or send a trusted person to confirm it exists, matches the description, and has no unauthorized structures or encroachments.
Check things like access roads, utilities, and neighborhood safety. Finally, hire a licensed surveyor from the Institution of Surveyors of Kenya to measure boundaries and confirm the plot size against the title.
This costs around Ksh 10,000 to 50,000, depending on the location, but it prevents boundary disputes later. If you’re working with a real estate agency in Kenya, ask them for initial reports, but always verify independently.
Step 2: Verify the Seller and Agent
Once the property checks out, make sure the people involved are legitimate. For the seller, confirm their identity by checking their national ID or passport against the title deed.
If it’s a company, use the Business Registration Service (BRS) on eCitizen to search for its details, as we discussed for agencies.
Also, check the land office to ensure they have the right to sell, and that there are no ongoing court cases or family disputes.
For the agent, this ties back to verifying a real estate agency in Kenya. Check their EARB registration in Kenya and practicing certificate, as we’ve covered.
Ask for references from past clients and look up online reviews. Genuine real estate companies in Kenya will provide this without issue.
If anything seems off, like mismatched details or reluctance to share info, walk away to avoid a fake real estate agency in Kenya.
Step 3: Engage Lawyers and Professionals
Hire a qualified property lawyer in Kenya to review all documents, draft the sale agreement, and handle negotiations.
They can spot hidden clauses, ensure compliance with laws like the Land Act, and protect your interests.
Expect to pay 1-2% of the property value in legal fees, but it’s worth it for peace of mind.
You might also need other professionals: a valuer to confirm the property’s market worth (around Ksh 20,000-50,000), and perhaps an environmental expert if it’s in a sensitive area.
Your lawyer can coordinate these and advise on taxes, such as stamp duty at 4% for urban areas or 2% for rural areas.
This step is crucial when using a real estate agency in Kenya, as they might have their own lawyers, but you should always have your own independent lawyer.
Step 4: Secure Payments and Agreements
With everything verified, move to the deal itself. First, negotiate terms and get a written sales agreement.
This should include the price, payment schedule (e.g., 10% deposit, balance on transfer), terms and conditions, and timelines.
Have your lawyer review and sign it; both parties must agree, and it may need to be witnessed.
For payments, never use cash or pay everything up front. Use secure bank transfers to the seller’s or lawyer’s escrow account, and get official receipts for each payment.
If financing with a loan, involve your bank early for approvals. Pay in stages: deposit after due diligence, more after clearances, and final on title transfer. This protects you from losing money if the deal falls through.
Step 5: Finalize with Official Transfer
The last step seals the deal. Your lawyer will prepare the transfer documents, including the deed of transfer, consent from the Land Control Board (for agricultural land), and clearance certificates for rates and rents.
Submit these to the Ministry of Lands along with the stamp duty payment. Once approved, the title is transferred to your name; this can take 1-3 months.
Collect your new title deed from the registry. If it’s leasehold, note the remaining years; freehold is permanent.
Finally, register any changes and get insurance.
Final Thoughts
By following these, you’ll navigate property buying in Kenya safely without major hitches. If it gets complex, Chepchieng and Company Advocates can handle it all for you.
In summary, verifying a real estate agency in Kenya is straightforward if you follow these steps. With rising scams, stay vigilant.
If you need expert help, reach out to Chepchieng and Company Advocates. They’re trustworthy and experienced in property law.
FAQs
1. How to verify a real estate agency in Kenya?
To verify a real estate agency in Kenya, start by visiting the EARB website at estateagentsboard.or.ke and using the members directory to search for the agency by name or registration number.
Then confirm that the real estate agency in Kenya holds a current practicing certificate to ensure it is legally registered and in good standing.
2. How to check if a real estate agent is licensed in Kenya?
You can check whether a real estate agent is licensed in Kenya by searching the EARB directory online for their details, or by contacting EARB directly by phone or email to obtain official confirmation of their license status.
3. What is EARB registration Kenya?
EARB registration in Kenya is the mandatory license required for all real estate agents under the Estate Agents Act of 1984, which ensures they meet professional standards and are authorized to handle property transactions legally.
4. Where can I find registered real estate agencies in Kenya?
You can find registered real estate agencies in Kenya by accessing the EARB members directory on their official website, where you can search and view the complete list of licensed agencies and agents.
5. How to spot a fake real estate agency in Kenya?
To spot a phony property agent in Kenya, watch for signs such as no physical office, a lack of an EARB license, or high-pressure tactics to rush payments, and always insist on verifying their credentials through official channels to avoid scams.
